FAQ

FAQ

Q:What products do you mainly produce?
Manual paper cutter, key box, binding machine, laminating machine and some small office equipment.
Q:Are you the manufacturer?
Yes, we have two factories.One is in Shanghai and another is in zhejiang.
Q:How can i see your product?
You can see our products by visiting our factories, buying samples, attending our exhibitions, etc
Q:Which certificate you have to your product?
We have CE ,3C,and ISO9001 certificate to the product.
Q:What is the minimum order quantity?
$5,000 one order.
Q:Can you customize the carton and logo?
Yes, we can customize according to the customer's requirements, but the carton customization needs to reach the MOQ.
Q:Does the product have a warranty?
The machine itself can be within a year warranty, if the problem is the parts, just buy new parts
Q:Do you check the finished product?
Yes, every step of production is checked by the quality control department before shipment.
Q:What export terms do you support?
We curretly only support EXW and FOB terms.
Q:Do you provide samples? How to transport one?
We provide samples, but not for free.It can through international express delivery.
Q:how do you ship the finished product?
By sea. By air. Through express delivery, TNT, DHL, etc
Q:What is the term of payment?
payment terms: 30% T/T deposit and 70% T/T before shipment.Or all T/T before shipment.